Always Niseko

Chase the powder, then cosy up in style. Always Niseko is your laid-back, boutique base for all things snowy and spectacular. With a complimentary winter shuttle that zips you straight to the gondola and welcome centre, you’re never far from the action. Plus, Hirafu’s buzzing bars and restaurants are just a breezy 4-minute drive away.

This boutique haven suits solo travellers, couples, families, and small groups alike. Choose from cosy studios to generously sized suites, with interconnecting rooms available on request.

After carving through the slopes, settle into the relaxed ambience of the all-day restaurant in the aparthotel. Every practical detail is covered, from the friendly reception desk and parking to the on-site ski storage and coin laundry.

• Front Desk:
  • Summer: 27 Apr to 29 Nov 2025.
  • Winter: 30 Nov 2025 to 26 Apr 2025.

• Concierge:

  • Remote concierge; front desk can assist.
  • Winter: 02 Dec 2025 to 31 Mar 2026.

• Housekeeping:

  • Service Clean every 2nd day (includes light clean of rooms, replacement of towels and garbage removal).
  • Mid Clean every 4th day for stays over 5 nights (includes service clean plus change of linen and vacuum-cleaning of rooms).

• Nearest Ski Lifts: Niseko Tokyu Grand HIRAFU.

  • Open from 30 Nov 2024 to 31 Mar 2025.
  • *Schedule is subject to change. For real time updates and more information on this and other Niseko ski areas, please click HERE.

• Shuttle Service: Always Niseko Shuttle Bus.

  • 01 Dec 2024 to 15 Mar 2025 (Peak) schedule HERE.
  • 16 to 31 Mar 2025 (Off-Peak) schedule HERE.

• Elements:

  • Summer: Breakfast from 27 Apr to 24 Oct and 10 to 30 Nov 2025; Lunch from 01 May to 24 Oct 2025 (lunch service available every Monday to Thursday only; bento boxes available on weekdays only).
  • Winter: Breakfast from 01 Dec 2025 to 26 Apr 2026; Lunch from 06 Dec 2025 to 07 Mar 2026; Dinner from 16 Dec 2025 to 07 Mar 2026.

• Onsen: Located at The Vale Niseko.

  • Available to Always Niseko guests for a fee of JPY 1,500 for adults; and JPY 1,000 for children.
  • Summer: 19 Jul to 31 Aug 2025.
  • Winter: 30 Nov 2024 to 14 Apr 2025.

• Rhythm Japan Kiosk: Rental gear drop-off from 15 Dec 2025 to 28 Feb 2026.

• Parking: Free of charge for the first two vehicles.

  • Parking spaces are limited, and will be allocated on a first come, first served basis.

• For complete winter and summer operation hours, please see HERE.

• Concierge Service
• Elevator
• Free Shuttle Service
• Heating
• Laundry Facilities
• Non-Smoking Rooms
• Restaurant On-Site
• Safety Deposit Boxes
• Ski Concierge Service
• Ski Storage

Details

• Complimentary Concierge Service with our Guest Experience Team including arrangement of Airport Transfers, Ski & Snowboarding Essentials (Lift Passes, Lessons, Gear Rental), other Snow Activities, Car Hire, and Restaurant Reservations.
• Complimentary in-resort transfers between the Hirafu Welcome Center and accommodation upon guests’ arrival and departure. Guests transfer details (bus company and number, number of passengers and estimated arrival/departure time) must be furnished to our Concierge team at least 1 month prior to arrival date and may be subject to availability. If details are provided less than 1 month, transfers will not be available.
• Scheduled shuttle service available during winter for pick-up and drop-off to/from the Hirafu Welcome Centre and the ski lifts in Hirafu.

Child Policy & Extra Bedding

• No cots or futons are permitted in Always Niseko.
• Maximum 2 persons for all standard rooms, and 4 persons for the Yotei Suites.

Bedding Preference

• Bedding may be flexible in the accommodation, but varies bedroom to bedroom.
• Bedding will be arranged in the standard bedding configuration (twin bedding) unless specified otherwise in writing to [email protected] at least 1 month prior to arrival date.
• Where bedding configuration is not supplied within the required time-frame or is incorrect on check-in and needs to be changed, an amendment fee of JPY 5,000 per bedroom will be charged.

Cleaning Service

• Service Clean every 2nd day (includes light clean of rooms, replacement of towels and garbage removal).
• Mid Clean every 4th day for stays over 5 nights (includes service clean plus change of linen and vacuum-cleaning of rooms).
• Please note that the accommodation is to be tidy and all cutlery, crockery, kitchenware must be washed upon check-out. A fee will be charged if additional cleaning is required.

Check-In & Check-Out

• Check-in: 3 PM.    - Copies of passports and credit card details for security deposit are required at check-in.
• Check-out: 10 AM.    - All luggage and personal belongings must be removed from rooms by the check-out time.
• No late check-out is permitted during Peak Season. There will be a late check-out fee of JPY 15,000 for a check-out not later than 12 PM and a full nightly charge for check-out after 12 PM.    - In case of an early departure before reception hours of 7 AM, guests must check-out at reception the evening prior to their departure day. Room keys may be left on the kitchen bench and the front door of the apartment closed.
• Early check-in/late check-out requests will be subject to availability on arrival/departure to the property. Luggage storage is available at the property.

Property Regulations

• Guests accept responsibility for damage to the property, the room (including common areas), fittings, furniture, keys and other properties caused during their occupation, including any consequential losses incurred.
• No smoking is allowed in the property (includes balcony areas). Guests who smoke will be liable to pay a JPY 50,000 fine and additional damage charges may apply to compensate later guests who are affected by the smell of smoking or the owner of the property for bookings that need to be relocated to a different property.
• No pets are allowed at any accommodation, either inside, outside or remaining in vehicles parked at the accommodation.
• Parking spaces are limited, and will be allocated on a first come, first served basis.