Found a better rate elsewhere? Say it ain't so! But by all means – let us know please. Here at TheLuxeNomad.com, we offer our members the following “Best Rate Guarantee”. So if you have found a hotel or villa room on our site and show us you can book the same room for the same dates at a lower rate that is both viewable and bookable on another websites, we will do our best to either match that rate or beat it!
Step 1: Get in touch with us
Send us an email to firstname.lastname@example.org with the following
- The address of the website where you found the better rate.
- The name of the hotel, city and country.
- Your stay dates and room type.
- Send us screenshots of the competitor site in which the rate and room types are clearly indicated.
Terms and Conditions
1. Please take note that the following conditions must apply:
- Same hotel/period of stay/room & bed type
- Same stay requirements, prepayment and deposit requirements (if any)
- Same Cancellation and Amendment policies
- The room must be available for instant confirmation at the time our team checks availability
2. The "Best Rate Guarantee" does not apply to unpublished rates, such as the below:
- Private rates
- Packaged or promotional rates
- Hotel rooms sold as part of a travel package
- Rates that are not available to the general public, which include:
- Corporate discount rates
- Group or meeting rates
- Any rates requiring membership (i.e. AAA or AARP rates)
- Loyalty programs
- Any organization with rates intended for a specific group of individuals and are not meant for the general public
3. TheLuxeNomad.com has the right and discretion to determine the validity of any claim, including but not limited to, determining that it is for the same hotel, room type, dates, and that it meets all Terms, Conditions, and Claims processing requirements.
4. Our "Best Rate Guarantee" cannot be combined with other offers or promotions.
5. TheLuxeNomad.com further reserves the right to amend, revise, supplement, suspend or discontinue the "Best Rate Guarantee" at anytime as the company sees fit.